Frequently Asked Questions

What is Physiotherapy?

Physiotherapy is the practice of developing, maintaining and restoring the body to a state of maximum movement, function and performance. It is our job to quickly and accurately identify the root cause of your condition, injury or pain and provide a custom rehabilitation program built just for you. The result? Increased joint mobility, greater muscle strength, better balance and improved endurance.

Do I need a doctor's referral in order to see a physiotherapist?

You do not need a doctor’s referral for physiotherapy. However, if you are going to use your health insurance to cover the cost of treatment, the insurance provider may ask you for a doctor’s referral.

How do I know if I have coverage for physiotherapy treatment?

If you have extended health care benefits, please contact your insurance provider to find out if you are covered for physiotherapy treatment. Most extended benefit plans do offer coverage for physiotherapy treatment, but we recommend that you check into your specific annual limits, as benefits plans can vary widely.

What is Chiropodist?

A chiropodist is an expert medical foot healthcare professional. Chiropody is the treatment of any pain or pathology of the foot.

A chiropodist scope includes :

  • Biomechanics and Orthotic Therapy
  • Injections (corticosteroid and local anesthetic)
  • Soft tissue surgery below the ankle
  • Anti-biotics prescriptions, Anti-inflammatory prescriptions, Topical medication

What is WSIB?

The Workplace Safety & Insurance Board(WSIB) is the provincial agency that provides support and insurance for workers injured on the job. Each workplace has insurance to assist workers if they get hurt while on the job. For more information please visit official WSIB website.